Anti-default manual: practical solutions for providers - Zapisp - World Latest Movie, Series, Videos and Trailers | fetery.com

Anti-default manual: practical solutions for providers

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Published on Premiered Nov 12, 2024

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In this lecture, Matheus Marmentini presents practical strategies for dealing with defaults and improving the financial flow of internet providers. He explains the main causes of defaults and how to segment customers into different profiles to create more effective collection strategies. Matheus also highlights the importance of an efficient collections rule, the correct tone in communications and the use of automation to reduce cancellations. Watch to understand how to personalize service and collections for different types of customers, increasing retention and strengthening relationships with the base. Learn how good default management can make a difference in the success of your provider!

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