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According to Human Relations theory, economic motivation (paying employees a good salary) is secondary in determining the worker's performance. People are motivated by the need for recognition, social approval and participation in the activities of the social groups in which they live. In this theory, engineers and technicians Taylor, Ford and Fayol give way to psychologist and sociologist Elton Mayo. We now discuss: motivation, leadership, communication, informal organization and group dynamics. From now until the end of this video, these five "focuses" on which Elton Mayo based his theory will be detailed.