#71 CX IN LEASING: Every Phone Can Be a Game Changer Ania Wiśniewska Fuzers - FUZERS - World Latest Movie, Series, Videos and Trailers | fetery.com

#71 CX IN LEASING: Every Phone Can Be a Game Changer Ania Wiśniewska Fuzers

1,066 views

Published on Sep 25, 2024

About :

Want to see how customers perceive your business? Schedule a free consultation! 🟩 https://fuzers.com/kontakt/ In the latest episode on our channel, we talk to Ania Wiśniewska, Director of the Department of Products and Processes and Development of Remote Distribution Channels at PKO Leasing, who shares her experience in managing customer experience (CX) and introduces the process of digital transformation in the leasing industry. Ania, an expert in digitization and development of digital channels, talks about the challenges related to building relationships with customers and introducing innovations in leasing processes. In the episode, we cover the following topics: 👉 How does customer service affect their loyalty and willingness to recommend services - why can small gestures and the right moments of contact be crucial? 👉 The transformation of the leasing industry - from transactional to relational business: how are customer expectations changing and what is PKO Leasing doing to meet them? 👉 The role of customer feedback – how does PKO Leasing collect, analyze and implement customer suggestions into its processes? 👉 Digitalization in leasing – how are sales and customer service channels changing and what challenges does the transition to digital solutions pose for the leasing industry? 👉 The future of the leasing industry – how can an electronic signature revolutionize processes and what concerns should be taken into account in this transformation? 👉 Advice for CX Managers – what steps should be taken to effectively build engagement in the organization and implement changes that improve customer experience? Join us to learn how PKO Leasing cares about the experience of its customers and what the future of the leasing industry looks like in the context of digitization and innovation! Subscribe to our channel and click the bell so you don't miss the next episodes! Let us know in the comments what you think about the topics covered in this episode and what CX issues you would like us to discuss in the future! 🟩 Write to me: [email protected] 🟩 You can find me on: / piotrwojciechowski https://www.fuzers.com Table of contents: 00:00-Intro 01:40 The role of customer service in building loyalty 03:41 Transformation of the leasing industry - from transactional to relational 06:47 Collecting and analyzing customer feedback 08:46 Integration of customer experience in business processes 11:07 Challenges in implementing a CX strategy 33:28 Digital transformation in the leasing industry 38:42 Summary and advice for CX professionals

vidoe Comments

Trend Videos

17:47

[#YouQuizOnTheBlock] The name of our time was 'Big Bang'... 🔥 GD is planning a comeback to commemorate Big Bang's 20th debut anniversary (please)😭

디글 클래식 :Diggle Classic

1,050,706 views 5 days ago

23:36

Work, exercise, eat, and go to Narae BAR......

걍밍경

831,336 views 4 days ago

1:07:33

Ears and stomach will burst, 4 meals a day, Macau food tour 【Macau】

빠니보틀 Pani Bottle

1,554,071 views 8 days ago

8:14

Don't make it hard to pickle radish✔️ I can't eat this method these days because it's not available.

엄마의손맛

488,227 views 2 days ago

25:19

I want to get hot again! DIA's single 'Joo Byung Jin x Park So Hyun's exciting challenge #highlight #CanWeLoveNow EP.1

tvN STORY 티비엔 스토리

576,459 views 1 day ago

14:58

Taek finally reunites with his grandfather

멜봉 네덜란드 MelBong

186,999 views 2 days ago

15:23

Guess the designated number picture #RunningMan

스브스 예능맛집

209,953 views 1 day ago

6:28

How Idols Deal with Traffic Accidents

너덜트

1,270,030 views 5 days ago

1:20

2024 song made from memes

빨간내복야코

451,321 views 3 days ago

33:16

Chef Ahn Sung-jae's 'Mosu Hong Kong' culinary tour (with Hong Seok-cheon)

육식맨 YOOXICMAN

1,437,539 views 4 days ago

8:18

Mouth-watering, delicious green onion kimchi! Don't add salt. If you add 'this' to the simple seasoning, anyone can succeed🥇

딸을 위한 레시피 Recipes for daughters

110,672 views 2 days ago

8:50

Made Them Believe T1 vs BLG Game 5 Highlights Finals 11.02 2024 World Championship

LCK

1,169,099 views 3 days ago

16:03

[#YouQuizOnTheBlock] 💥We warmly welcome G-Dragon's comeback💥 G-Dragon returns with new song "POWER" after 7 years💕

디글 클래식 :Diggle Classic

2,674,126 views 5 days ago

1:08

[SUBWAY] Sungjae Ahn: What menu have you prepared today? FULL

써브웨이

822,647 views 1 day ago

11:25

Don't pickle whole. Shiny and crispy bachelor radish kimchi, 40 years of secret recipe revealed

딸을 위한 레시피 Recipes for daughters

501,179 views 10 days ago

17:22

Lee Ji-hye's Third Challenge! The Full Story of the Test Tube Procedure Prepared for 3 Months

밉지않은 관종언니

956,193 views 1 day ago

14:19

Things I felt while selling a used car

중고차파괴자

325,471 views 2 days ago

16:13

Jamttel TV 10th Anniversary Pop-up Store, Behind-the-Scenes Story Revealed!

고수 GOSU

151,061 views 1 day ago

14:19

Things I felt while selling a used car

중고차파괴자

325,471 views 2 days ago

8:14

Don't make it hard to pickle radish✔️ I can't eat this method these days because it's not available.

엄마의손맛

488,227 views 2 days ago

58:52

The Return of Lethal Company

이도원

751,477 views 2 weeks ago

27:12

[Eating Vlog #103] The season of noodles has finally come🤤♨️But now with a period binge...ㅎ Wang Galbitang + Meat Wang Mandu, Yogurt World, Dubai Chapssaltteok, Cheese Stir-fried Noodles + Gochubasasak, Mom's Bread, Mala Tang + Cream Shrimp

살빼조DietJo

448,371 views 8 days ago

36:15

[SUB] Even talking about this?!🤬 The Boyz going wild with excitement over the open talk Idol Human Theater

아이돌 인간극장

270,759 views 3 days ago

8:18

Mouth-watering, delicious green onion kimchi! Don't add salt. If you add 'this' to the simple seasoning, anyone can succeed🥇

딸을 위한 레시피 Recipes for daughters

110,672 views 2 days ago

9:11

Love alcohol problem

짧은대본 ShortPaper

647,962 views 10 days ago

16:17

Kim Sook's Sauna Camping That Makes Song Eun-i Want Three Baths (ft. Bathing + Appetite + Double Bathing...?)

김숙티비kimsookTV

314,923 views 1 day ago

1:20

2024 song made from memes

빨간내복야코

451,321 views 3 days ago

6:25

How many minutes have you been here?

숏박스

2,477,118 views 4 days ago

3:32

aespa (에스파) – Whiplash @인기가요 inkigayo 20241103

SBSKPOP X INKIGAYO

1,176,715 views 2 days ago

20:12

Traveling abroad alone with Ssamdi

인생84

1,551,758 views 5 days ago

3:20

Spider – Armageddon (Original: aespa) [1R Identity Revealed] [Synchro You] KBS 241104 Broadcast

싱크로유

204,460 views 1 day ago

3:44

[ENG/JPN] Geeks will constantly talk about their favorite topics without being asked Favorite Favorite TXT Soobin

Pixid

286,970 views 5 days ago

Google AdSense
336 x 280

Up Next

20:49

A compilation of BIG☆STAR's favorite characters who talk about their true feelings from morning to late at night [Ichinose Uruha, Komori Meto, Shirayuki Raid, VSPO, VAPA, Neoporte, clippings]

Vの記憶

201,158 views
2 years ago

1:06:48

[#BIGSTAR Roundtable] What is a BIG_XXX_STAR? [Tamaki Inuyama/Meto Komori/Uruha Ichinose/Shiroyuki Raid]

Tamaki Ch. 犬山たまき / 佃煮のりお

253,812 views
Streamed 1 year ago

1:01:39

[BIG☆STAR] A fun summary of nostalgic BIG☆STAR [VSPO/Ichinose Uruha/Komori Meto/Shirayuki Raid]

ぶいすぽっと

17,246 views
5 months ago

12:39

Even though the stream is still on, VSPO members are gathering around the Shirayuki raid. And Nazu-chan is just so cute [Shirayuki raid/Komori Meto/Haname Nazuna/Ichinose Uruha/Cutout/#V Saikyo S5]

タナカ.mp4

237,671 views
1 year ago

36:44

[Komori Meto] Me-san and Nose-san speak out against the raid that has gone viral APEX Digest [Ichinose Uruha, Shirayuki raid, BIG☆STAR, Tete, VSPO]

ぶいすぽエマ生活

327,628 views
9 months ago

1:05:47

[Ichinose Uruha] A dirty room attack!? A number of dangerous past episodes... What is a rehabilitation facility? #Nosetama Interview Battle!! [Inuyama Tamaki]

Tamaki Ch. 犬山たまき / 佃煮のりお

260,620 views
Streamed 2 years ago

9:11

[Cutout] Inuyama Tamaki and Shirayuki Raid know each other's dark times! They survive and have a miraculous encounter!! [#TamaRaid]

【公認】犬山たまき見どころ!切り抜きVTuber

40,537 views
1 year ago

13:35

[Summary] BIG☆STAR Mahjong collaboration where luck and intelligence collide [Cutout/Shirayuki Raid/Komori Meto/Ichinose Uruha]

スノホワの毎日切太郎【白雪レイド公認】

255,954 views
2 years ago

1:02:34

[Cutout] Until Komori Meto became a BIG_MET_STAR [APEX/Vtuber]

hi ko

713,642 views
3 years ago

10:28

[VALO] @2 never gathers together BIG's VALORANT without water [Snow White Raid/Komori Meto/Ichinose Uruha/Cutout]

オドンさん

70,225 views
1 year ago

1:17:43

[Komori Meto] A candidate for the role of the reclusive NEET arrives!? An extraterrestrial life form who has moved to VSPO! 🪐 #MetoTama Interview Battle!! [Inuyama Tamaki]

Tamaki Ch. 犬山たまき / 佃煮のりお

111,310 views
Streamed 1 month ago

2:12:59

[Chat] Three people talking w/ Ichinose Uruha and Shirayuki Radio [Komori Meto / V-APA]

Met Channel / 小森めと

276,341 views
Streamed 2 years ago

23:17

k4sen bursts into laughter at Yuuhi Sento being treated like a former delinquent by Ibrahim (※joke) and Lauren getting turned on by Yuuhi lol [Yuuhi Sento/Kurumi Noa/Shiranami Ramune/VSPO/Nijisanji]

ぶいすぽ倉庫

84,985 views
9 hours ago

25:23

Yakumo Beni is flustered after accidentally calling Ichinose Uruha "Uruha-chan," while Hide Risa is distraught lol [Ichinose Uruha/Yakumo Beni/Hide Risa/Haname Nazuna/kamito/VSPO/Cutout]

ゆずしお【切り抜き】

66,863 views
4 weeks ago

52:43

A compilation of Shibuharu's customs from Hanabana Raid, where he repeatedly complains to the point of being banned [Neoporte/VSPO!/APEX]

Vスト

875,502 views
2 years ago

2:01:29

[Compilation] Captivated? Shocked? VSPO left a mark in many ways! VS Tamaki Inuyama summary! [#NoriPro #VSPO Tachibana Hinano/Haname Nazuna/Haname Sumire/Aizawa Emma/Sorazumi Sena/Yakumo Beni/Ichinose Uruha and others]

【公認】犬山たまき見どころ!切り抜きVTuber

258,578 views
4 months ago

30:16

[Ichinose Uruha] Ichinose-san says that there are only people in BIG who blame others, and blames others APEX [Yakumo Beni, Kojaku Toto, BIG☆STAR blame others, VSPO]

ぶいすぽエマ生活

49,324 views
1 month ago

7:06

While discussing their troubles, Shirayuki Raid brings up the hottest and heaviest content right now, while Ichinose Uruha and Komori Meto search for a solution. [Shirayuki Raid Ichinose Uruha Komori Meto Clipping BIG☆STAR APEX]

Vの記憶

160,770 views
2 years ago

1:05:58

[#TBS Roundtable] 卍Xx† TROLL BROTHERS †xX卍 Assemble!! [Inuyama Tamaki/Arisaka/Komori Meto/Francisco]

Tamaki Ch. 犬山たまき / 佃煮のりお

258,274 views
Streamed 1 year ago

16:09

Ichinose Uruha's most scary and serious panic attack in her streaming career was too funny lol [VSPO Clippings Ichinose Uruha, Shiranami Ramune, Komori Meto, Minecraft]

ぶいすぽしか勝たん

952,833 views
1 year ago

US Presidential Election 2024 Special Counting Program [Yoshihisa Oikawa] [Jason Morgan] [Kazuyuki Hamada] [Yuri, Los Angeles Police Department]

THE CORE

3:42:40

[No planes allowed] Traveling from Tokyo to Okinawa by train! A 2-night, 3-day trip

西園寺

463,142 views
2 days ago

15:03

Four wheels on my car were stolen...

ぬぬふぁくとりー

173,615 views
17 hours ago

52:49

[Epic Episode] We seriously infiltrated an underground transaction and attacked the seller of a stolen Alphard!

KENZO 【新宿109】

911,980 views
4 days ago

11:22

Abandoned vehicle in Hokkaido: Toyota Century Limousine

nastyNRTv

4,913 views
3 days ago

20:56

[Lawless Zone] A group of abandoned vehicles in a multi-storey car park 10 minutes by car from Nagoya Station! Car break-ins have caused public safety to reach its worst.

あかでみっくなカレッジ　旧 -Academic Motor College-

717,466 views
8 months ago

9:46:58

1080p Initial D Initial D 4TH STAGE REMASTERED Speedrun Edition (All Episodes, Eng Sub) + Cut Battles

𝗔𝗺𝗶𝗻𝗠𝗼𝘁𝗼𝗿𝘀

192,035 views
5 days ago

24:56

[Buying a moped] New series ⚡️ The legend of the fastest moped on the road 🔥 Let's make a moped with high power like lightning

JAST.ONチャンネル

94,442 views
19 hours ago

29:05

[Do whatever you want] A large number of abandoned vehicles at Okayama Airport, which has become a lawless zone! From compact cars to luxury cars!

あかでみっくなカレッジ　旧 -Academic Motor College-

413,787 views
8 months ago

25:25

The reality of "maintained engines" on Yahoo! Auctions is too scary!! A seller appears and an unexpected situation occurs... Motor Club Gesundheit

MOTOR CLUB GESUNDHEIT

611,806 views
10 days ago

19:32

[Abandoned road] Tabiashi Bridge, one of only three in the world, will sink in five years. What will its final appearance be? Will it disappear when the dam is completed?

あかでみっくなカレッジ　旧 -Academic Motor College-

119,348 views
5 days ago

29:45

[Super rare] Limited edition car, yet so cheap!? Even Mi-kun isn't convinced... [R32 Autech]

トラスト企画

34,387 views
3 days ago

13:28

[My Car] I'm also going to start customizing my Twin! I'm going to power it up both inside and out!

NOBチャンネル

151,923 views
5 days ago

55:15

Now, cars that can really be driven! I'll explain a lot of weird Japanese cars that are made for driving.

ニュルちゃん!【クルマ系・ゆっくり解説】

89,803 views
3 days ago

24:17

[Lawless Zone] A large number of abandoned vehicles at the port of Osaka! It was a parade of illegal parking and illegal dumping.

あかでみっくなカレッジ　旧 -Academic Motor College-

364,349 views
4 months ago

26:15

[Treasure] The total value of the assets excavated from abandoned cars exceeds 3 million yen! The story of Annin's return to racing [Part 8]

アカデミックな放課後FREEDOM_OSSAN

644,481 views
1 year ago

32:44

[Nagoya → Tokyo] I tried a long-distance drive in a Nissan Sakura.

がみくるまチャンネル

52,713 views
3 days ago

Google AdSense
336 x 280