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Customer discovery questions (examples) ???? Join the community: https://bit.ly/3BmGbJ2 Discovering customer and prospect needs is a crucial step in sales, especially in SaaS. Good customer discovery opens doors for sales, and to make a good discovery, you need to know how to ask good customer discovery questions Summary of this video on discovery in sales: 00:00: Introduction to needs discovery 01:46: The philosophy of customer discovery questions 03:25: Types of customer discovery questions 08:47: Exercises to improve your needs discovery A good customer discovery plan can help you win more business. The discovery plan is not necessarily a series of questions chained together in the same way, but rather a logic of intelligent investigation, conducted with commercial exemplarity. I know that the examples will allow you to project yourself, so I will give you some examples of customer discovery questions in this video. Don't hesitate to practice and prepare a prospect discovery plan to succeed in this very important phase in sales. Personally, I think it's the most important so think about working on it. Succeeding in your customer discovery means finding the right information, building trust with your prospects, showing professional competence and gaining credibility. In short, discovery is often the answer to closing problems (much more than you might think). I hope that these few tips on customer discovery questions will help you carry out this stage of the sale in a more efficient, more interesting, and more useful way for your customers! ???????? To work together: 1. My website: www.meetyourmarket.fr 2. Book a slot directly in my calendar: https://bit.ly/3KJ3mmw See you soon and good sales, Quentin PS: I will give you examples of customer discovery plans very soon in the comments of this video.