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This is a summary of the Open Talk Session 2, 'An organization that knows how to empathize is the most creative organization', held by The Tea Times on the 16th of last month. Although we could not capture the dynamic Q&A and atmosphere at the scene, we hope that you will gain insight into how our organization resolves conflicts and what kind of culture it should have. TBWA Organizational Culture Research Institute Director Park Woong-hyun, KT Vice President Shin Su-jeong, Gachon University Entrepreneurship College Dean Jang Dae-ik, Quantum Insight CEO Hwang Sung-hyun, and D.Camp CEO Kim Young-deok participated. Video editing = PD Jang Min-ju ▶Tea Times Official Website http://www.ttimes.co.kr/index.html ▶Tea Times Email [email protected] #empathy #organizationalculture #insight 00:00 Should executives and above not suggest ideas? 04:55 How to connect well with members 08:00 What is empathy in an organization 14:07 Why is psychological stability necessary for members of an organization 17:30 How can we empathize well 22:04 Four different definitions of organizational culture 26:40 Why a good atmosphere is not the only thing that matters in a company